This Privacy Policy explains how 10jli Casino collects, uses, stores, and protects your personal information. We are committed to safeguarding your privacy in full compliance with the Republic Act No. 10173, the Philippine Data Privacy Act of 2012, and its implementing rules and regulations.
These six principles guide every data-related decision at 10jli — from the moment you register to every session you play.
10jli collects personal data only for the specific, legitimate purposes described in this Policy. Your data is never used for purposes incompatible with those stated, and is not sold to third-party advertisers or data brokers under any circumstances.
We collect only the minimum amount of personal data necessary to deliver our services, meet our regulatory obligations, and protect the security of your account. We do not collect data for its own sake or beyond what is genuinely needed.
All personal data processed by 10jli is protected by 256-bit SSL encryption in transit and AES-256 encryption at rest. Access to personal data is restricted to authorized personnel only, subject to strict access controls and comprehensive audit logging.
10jli fully recognizes and honors your rights as a data subject under R.A. 10173 — including rights of access, correction, deletion, portability, and objection. These rights are enforceable at any time by contacting our Data Privacy Officer.
We tell you exactly what data we collect, why we collect it, how long we keep it, and who it may be shared with. This Policy is written in plain, accessible English so that every Filipino player can understand how their information is handled.
10jli operates under PAGCOR licensing and complies with all data protection obligations imposed by the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and PAGCOR as relevant to our operations.
This Privacy Policy ("Policy") is issued by 10jli Casino ("10jli," "we," "us," or "our") and describes our practices regarding the collection, use, storage, disclosure, and protection of personal information belonging to individuals ("you," "your," "Data Subject") who use or interact with the 10jli platform at 10jli.app and all associated services, mobile experiences, and communication channels.
This Policy applies to all personal data collected through:
By registering an account at 10jli, using the platform, or otherwise interacting with 10jli services, you acknowledge that you have read and understood this Policy and you consent to the collection and processing of your personal data as described herein.
Data Controller: 10jli Casino
Platform: 10jli.app
Regulatory Authority: Philippine Amusement and Gaming Corporation (PAGCOR); National Privacy Commission (NPC) of the Philippines
Applicable Law: Republic Act No. 10173, Data Privacy Act of 2012; Republic Act No. 9160, Anti-Money Laundering Act, as amended; PAGCOR licensing regulations
As Data Controller, 10jli is responsible for determining the purposes for which your personal data is processed and the means by which that processing takes place. 10jli has appointed a Data Privacy Officer (DPO) as required under R.A. 10173. The DPO oversees 10jli's compliance with data protection obligations and serves as the primary point of contact for data subjects wishing to exercise their rights under Philippine privacy law.
Data Privacy Officer Contact: [email protected]
10jli collects personal data in three primary ways: directly from you when you provide it, automatically when you use the platform, and from third-party sources where permitted by law. The categories of personal data we collect include:
3.1 Registration and Account Data
3.2 Identity Verification (KYC) Data
3.3 Financial and Transaction Data
3.4 Gameplay and Behavioral Data
3.5 Technical and Device Data
3.6 Communication Data
| Data Category | Examples | Primary Purposes |
|---|---|---|
| Identity Data | Full name, date of birth, nationality | Account ManagementKYC21+ Verification |
| Contact Data | Mobile number, email, address | Account ManagementSupportNotifications |
| Financial Data | Transaction history, e-wallet reference | PaymentsAML ComplianceFraud Prevention |
| Gameplay Data | Bets placed, sessions, game history | Service DeliveryResponsible GamingCompliance |
| Technical Data | IP address, device, browser | SecurityFraud DetectionAnalytics |
| KYC Documents | Government ID, proof of address | Identity VerificationRegulatory Compliance |
10jli processes personal data for the following specific purposes, each of which is supported by a lawful basis as described in Section 5:
4.1 Account Registration and Management. To create and maintain your 10jli account, process your 10jli login requests, verify your identity and eligibility, communicate with you about your account status, and administer account security including two-factor authentication.
4.2 Service Delivery. To provide you with access to 10jli's casino games, live dealer tables, sports betting markets, bingo lobby, and all other platform features. To process your deposits and withdrawals through GCash, Maya, BPI, BDO, Metrobank, and other accepted payment channels.
4.3 Legal and Regulatory Compliance. To fulfill 10jli's obligations under PAGCOR licensing conditions, the Anti-Money Laundering Act (R.A. 9160 as amended), the Data Privacy Act of 2012 (R.A. 10173), and any other applicable Philippine laws and regulations. This includes maintaining transaction records, conducting Know Your Customer (KYC) verification, and reporting suspicious activity to the Anti-Money Laundering Council (AMLC) where required.
4.4 Fraud Prevention and Platform Security. To detect, investigate, and prevent fraudulent activity, unauthorized account access, collusion, bonus abuse, money laundering, and other prohibited conduct. This includes automated monitoring of account activity, transaction pattern analysis, and IP-based security checks.
4.5 Responsible Gaming. To support 10jli's responsible gaming program by monitoring player activity for signs of problem gambling behavior, enforcing player-set limits, administering self-exclusion requests, and ensuring compliance with the 21+ age requirement across all Philippine regions including Metro Manila, Cebu, Davao, and beyond.
4.6 Customer Support. To respond to your inquiries, resolve complaints, process KYC document submissions, and communicate with you through live chat, email, Messenger, and Viber regarding account-specific matters.
4.7 Marketing Communications (With Consent). To send you information about promotions, bonuses, new games, and platform updates — only if you have provided your explicit consent to receive marketing communications. You may withdraw this consent at any time through your account settings or by contacting support.
4.8 Platform Analytics and Improvement. To analyze aggregate, anonymized usage data to understand how Filipino players use the 10jli platform, identify areas for improvement, optimize the user experience, and make informed decisions about game library curation and feature development.
Under the Data Privacy Act of 2012, 10jli processes your personal data on the following lawful bases:
10jli does not sell your personal data. We do not share your personal information with third-party advertisers, data brokers, or marketing companies for their own commercial purposes.
Your personal data may be shared with the following categories of recipients, strictly for the purposes described in this Policy:
All third parties with whom 10jli shares personal data are required by contract to protect that data with security standards equivalent to those applied by 10jli, and to process it only for the purposes for which it was shared.
10jli retains personal data only for as long as is necessary to fulfill the purposes for which it was collected, to comply with legal retention obligations, and to protect 10jli's legitimate interests in the event of a dispute.
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized using industry-standard methods such that it can no longer be linked to an identifiable individual.
10jli implements comprehensive technical and organizational security measures designed to protect your personal data from unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
10jli uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your session, detect fraudulent activity, and analyze aggregate usage patterns.
9.1 Essential Cookies. These cookies are strictly necessary for the 10jli platform to function. They maintain your login session, store your language preferences, and prevent cross-site request forgery attacks. Essential cookies cannot be disabled without significantly impairing the platform's functionality.
9.2 Analytics Cookies. 10jli uses analytics tools to collect aggregate, anonymized data about how visitors use the platform — including which pages are visited most frequently, how long players spend in different sections, and what device types are used. This data helps 10jli improve the platform experience for Filipino players. Analytics cookies do not identify you personally.
9.3 Security Cookies. Cookies used by 10jli's fraud detection and account security systems to identify suspicious login patterns, unusual transaction activity, and potential account takeover attempts. These cookies may capture your IP address, device fingerprint, and session behavior for security analysis.
9.4 Managing Cookies. You may control cookies through your browser settings. Most modern browsers — including Chrome, Safari, Firefox, and Edge — allow you to block or delete cookies. Note that blocking essential cookies will impair 10jli platform functionality and may prevent you from logging in.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 10jli. These rights may be exercised by contacting our Data Privacy Officer at [email protected]:
You have the right to obtain confirmation of whether 10jli processes your personal data and, if so, to receive a copy of that data along with information about how it is processed.
You have the right to request correction of any inaccurate personal data held by 10jli. Account details can be updated in your profile settings or by contacting support.
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations that may require us to retain certain data.
You have the right to receive a structured, machine-readable copy of personal data you have provided to 10jli, for the purpose of transmitting it to another service provider where technically feasible.
You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes. Objections to marketing can be exercised at any time through your account settings.
If you believe 10jli has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines at privacy.gov.ph.
10jli does not knowingly collect personal data from individuals under 21 years of age. The 10jli platform is strictly intended for adults who are at least 21 years old, as required by PAGCOR regulations and Philippine law governing online gambling.
10jli implements age verification checks during the registration process and reserves the right to request government-issued identification at any time to confirm that a player meets the 21+ age requirement. If we discover that personal data has been collected from a person under 21 years of age, we will immediately suspend the relevant account, initiate the return of any real-money deposit balance in accordance with applicable regulations, and delete the personal data collected.
If you are a parent or guardian and believe that a minor under your care has registered a 10jli account without authorization, please contact our support team immediately via live chat or at [email protected]. We take these matters very seriously and will act promptly.
In the course of providing its services, 10jli may transfer personal data to processors or sub-processors located outside of the Philippines — for example, cloud infrastructure providers, game software technology partners, or KYC verification services whose data processing infrastructure is hosted internationally.
Any cross-border transfer of personal data by 10jli is conducted in compliance with Section 21 of the Data Privacy Act of 2012 and applicable NPC regulations governing cross-border data flows. 10jli ensures that personal data transferred outside the Philippines receives a level of protection equivalent to that afforded under Philippine law, through one or more of the following mechanisms:
10jli's primary data infrastructure is hosted within facilities serving the Asia-Pacific region, including the Philippines, with applicable disaster recovery and backup systems subject to the same contractual protections described above.
10jli reviews this Privacy Policy periodically and may update it to reflect changes in our data processing practices, new regulatory requirements, or amendments to the Data Privacy Act of 2012 and its implementing rules.
When we make material changes to this Policy, we will notify registered 10jli members via email to their registered address, via an on-screen notification upon their next 10jli login, or through a prominent notice on this page, as appropriate. The updated Policy will clearly state the effective date of the revised version at the top of this page.
Your continued use of the 10jli platform after the effective date of any revised Policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically so you remain informed about how 10jli protects your personal information. The current version is always available at 10jli.app/privacy-policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 10jli, please contact our Data Privacy Officer through the following channels:
For formal data subject rights requests (access, rectification, erasure, portability, or objection), please use the DPO email address and include your full name, registered account email or mobile number, and a detailed description of your request. We will acknowledge your request within 3 business days and respond substantively within 15 business days.
If you are dissatisfied with 10jli's handling of your personal data or with our response to a data subject rights request, you have the right to escalate your concern to the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for overseeing compliance with the Data Privacy Act of 2012.
Your personal data is protected by Philippine law, secured by industry-leading encryption, and handled by a team that takes privacy seriously. Join over 500,000 Filipino players who trust 10jli. 21+ only. Play responsibly.